Privacy Policy

 

1. Introduction

Nafsii Thérapie is committed to providing a respectful, caring, and confidential space for women and adolescent girls. This Privacy Policy explains how personal information is collected, used, and protected when you:

  • Browse the website

  • Contact Nafsii Thérapie

  • Attend online consultations


2. Data Controller

The data controller is the clinical psychologist providing Nafsii Thérapie’s psychological support services. All services are offered in accordance with recognised university degrees, ethical standards, and professional clinical guidelines.


3. Personal Data Collected

Depending on how you use the website and services, the following categories of personal data may be collected:

a) Identification and Contact Details

  • Name, email address, and any information voluntarily provided via contact forms, email, or other communication channels.

b) Appointment and Consultation Information

  • Dates, times, and time zones of appointments

  • Practical information required for online sessions

  • Tools used may include Calendly and Google Meet

c) Payment-Related Information

  • Data may be processed by third-party payment providers (e.g., PayPal)

  • Payment details are generally not stored on this website but by the payment provider

d) Technical Data and Cookies

  • IP address, browser type, pages visited, and approximate location

  • Collected via cookies or similar technologies to ensure website functionality and produce anonymised statistics


4. Purposes and Legal Bases of Processing

Personal data is processed for the following purposes:

  • Responding to contact requests and questions

  • Managing and organising online consultations (booking, confirmation, reminders, follow-up)

  • Providing psychological support tailored to each person

  • Complying with legal, ethical, and professional obligations (record-keeping, invoicing, regulatory requirements)

Legal bases include:

  • Your consent

  • Performance of a contract (therapeutic relationship)

  • Compliance with legal and ethical obligations


5. Confidentiality and Clinical Information

  • Information shared during consultations is covered by professional confidentiality.

  • Clinical notes are stored securely and not shared with third parties, except where required by law or in exceptional circumstances (e.g., imminent risk of harm, legal obligations).


6. Data Sharing and Third-Party Recipients

Nafsii Thérapie does not sell or rent personal data. Data may be shared with trusted third-party providers only when necessary, such as:

  • Online booking tools (e.g., Calendly)

  • Videoconferencing platforms (e.g., Google Meet)

  • Payment providers (e.g., PayPal)

These providers have their own privacy policies and may act as independent controllers for some processing operations.


7. Data Retention

Personal data is kept only as long as necessary to:

  • Provide requested services and maintain therapeutic follow-up

  • Comply with legal and professional obligations regarding record-keeping and invoicing

Once these periods expire, data is deleted or anonymised according to applicable regulations and professional guidelines.


8. Security Measures

Appropriate technical and organisational measures are implemented to protect personal data against unauthorised access, loss, alteration, or disclosure.

Special care is taken when choosing and configuring digital tools for videoconferencing and appointment management to ensure confidentiality and security.


9. Your Rights

Under applicable data protection laws, you may have the right to:

  • Access the personal data held about you

  • Request correction of inaccurate or incomplete data

  • Request deletion or restriction of processing (within legal and professional limits)

  • Object to certain processing operations in some cases

  • Withdraw your consent at any time (without affecting prior lawful processing)

To exercise your rights, contact Nafsii Thérapie using the details provided on the website. Proof of identity may be required.


10. Adolescents’ Data

When consultations involve adolescent girls, data processing takes into account:

  • Age and level of maturity

  • Family situation

  • Applicable legal and ethical rules regarding parental information and consent


11. Changes to This Privacy Policy

This Privacy Policy may be updated to reflect:

  • Legislative changes

  • Developments in professional standards

  • Changes in tools or services used

The most recent version is always available on this website.